Terms and Conditions

Last Updated: 18 October, 2024

Welcome to Restrofy! By using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this website or services.

1. Introduction

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using the website, you accept and agree to be bound by these Terms, as well as our Privacy Policy. This agreement is between you (the “User”) and Restrofy (“we”, “us”, “our”).

2. Eligibility

You must be at least 18 years old to use our website. By using the website, you represent and warrant that you have the legal capacity to enter into a binding contract and comply with these Terms.

3. Account Creation

To use certain features of our site (e.g., placing orders), you may be required to create an account. When creating an account, you agree to:

  • Provide accurate and complete information.
  • Keep your account information updated.
  • Maintain the confidentiality of your account login credentials.
  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. Product Information and Availability

We strive to ensure that all information on the website, including product descriptions, pricing, and availability, is accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

We may limit or cancel quantities available for purchase, and all orders are subject to product availability. In the event of a product shortage, we will notify you as soon as possible.

5. Orders and Payments

By placing an order through our website, you agree to the following:

  • Order Acceptance: Your order represents an offer to us to purchase a product. We reserve the right to accept or reject any order for any reason.
  • Payment: Payments can be made using credit cards, debit cards, NetBanking, UPI, or cash on delivery (COD) where applicable. All payments must be made in full at the time of purchase unless COD is selected.
  • Order Confirmation: You will receive an email confirming your order details. This email does not signify our acceptance of your order, only acknowledgment of receipt.
  • Cancellations: You may cancel an order before it is processed for shipping. Once shipped, the order cannot be canceled.

6. Shipping and Delivery

We offer next-day delivery for orders placed before [Insert Time] on business days. Delivery times are estimates and may vary due to external factors such as weather or availability. We are not liable for delays outside our control.

If your order arrives damaged or incomplete, you must notify us within 48 hours of delivery to resolve the issue.

7. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not, we offer returns under the following conditions:

  • Products must be returned in their original packaging, unused, and in resellable condition.
  • Return requests must be made within [Insert Days] days of delivery.
  • Refunds will be issued to the original payment method within [Insert Days] days after we receive the returned product.

Some items, including perishable goods, custom products, and certain hygiene items, may not be eligible for return. For more details, please refer to our [Return Policy].

8. User Conduct

You agree not to:

  • Violate any local, state, or national laws while using our site.
  • Use the website for any fraudulent or unlawful purpose.
  • Transmit any harmful code, viruses, or other disruptive technologies.
  • Impersonate another person or misrepresent your identity.

We reserve the right to terminate or restrict access to your account if we determine, at our discretion, that you have violated these Terms.

9. Intellectual Property

All content on our website, including text, images, graphics, logos, and product descriptions, is the intellectual property of Restrofy or its licensors. You may not use, copy, reproduce, or distribute any content without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Restrofy shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or inability to use our services. This includes loss of profits, data, or business, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Restrofy, its affiliates, and their respective officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of the website, your breach of these Terms, or your violation of any law.

12. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only, and we are not responsible for the content or privacy practices of such external sites.

13. Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice, if you violate these Terms or engage in prohibited conduct.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of these Terms will be resolved in the courts of [Insert Jurisdiction].

15. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and continued use of the website after changes are made constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Restrofy
Email: info@restrofy.online
Phone: +918433201191
Address: Kolhupani Lower, Nanda ki Chowki, Dehradun, Uttarakhand 248007, India